Florist Millbank Accessibility Statement

Our Commitment to Digital Accessibility

At Florist Millbank, we are dedicated to ensuring that everyone in the Millbank community can access our online florist services with ease and confidence. We continually strive to create an inclusive digital experience so that all customers, regardless of ability, can order from Florist Millbank and enjoy our beautiful arrangements.

WCAG 2.1 AA Compliance

Florist Millbank is committed to achieving and maintaining compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognised guidelines are designed to make web content more accessible for people with a wide range of disabilities. We conduct regular reviews of our website to ensure our content, navigation, and ordering processes adhere to these guidelines and offer a seamless experience for all.

Screen Reader Compatibility

We understand the importance of screen reader compatibility in providing an accessible online florist in Millbank. Our website has been built and tested to work effectively with popular screen reader technologies, ensuring that blind and visually impaired customers can navigate, browse, and order flowers with confidence. Alternative text for images, consistent heading structures, and clear link descriptions are just a few features we prioritise to support screen reader users.

High Contrast and Clear Design

To support customers with visual impairments or those who benefit from higher contrast, we have implemented a high contrast design throughout the Florist Millbank website. Text is presented clearly against background colours, and the interface avoids using colour as the sole means of conveying information. Our easy-to-read fonts and logical layout make it simple for all users to browse arrangements, select options, and complete orders online.

Continuous Improvement and Feedback

Accessibility is a journey, and we are committed to ongoing improvement at Florist Millbank. We regularly review our website for accessibility enhancements and encourage feedback from our customers in Millbank and beyond. If you encounter any barriers to accessing our online florist services or have suggestions for making our website more accessible, we welcome your input. Our team is ready to address concerns and work quickly to resolve any issues that may arise.

Contact Us for Accessibility Support

If you experience any difficulty using the Florist Millbank website or require assistance with placing an order, please reach out to us. We are here to support all customers and will do our utmost to ensure you can order flowers online easily and enjoyably. Your satisfaction and accessibility are our top priorities.

Ensuring Easy Online Flower Ordering for All

At Florist Millbank, we believe that accessible design benefits everyone. By prioritising accessibility, we empower all Millbank customers to select, order, and send flowers with ease, regardless of ability. Thank you for choosing Florist Millbank. We look forward to serving you online and making every occasion special for all members of our community.